Shipping policy

Last Updated: September 23, 2026

Bumpin’ Cannabinoids currently ships eligible products to eligible addresses in the United States and Canada.

Product availability and shipping eligibility may vary depending on the destination, product, carrier limitations, and applicable laws or regulations.

1. Order Processing

Orders are generally processed within 2–6 business days.

Business days do not normally include weekends or applicable federal, state, provincial, territorial, or statutory holidays.

Processing times may occasionally be longer during:

  • periods of high order volume;

  • product launches;

  • holidays;

  • severe weather;

  • carrier disruptions; or

  • other circumstances outside our reasonable control.

Processing time is separate from carrier transit time.

2. Estimated Transit Time

After an order has shipped, standard transit is generally estimated at:

3–10 business days

Actual delivery times may vary depending on:

  • destination;

  • selected shipping service;

  • carrier operations;

  • customs processing where applicable;

  • weather;

  • holidays; and

  • other circumstances outside our reasonable control.

Delivery dates and carrier estimates are not guaranteed unless expressly stated otherwise.

3. Split Shipments

Orders containing multiple products may occasionally arrive in separate packages.

When this occurs:

  • products from the same order may ship at different times;

  • products may arrive on different dates;

  • each shipment may receive a separate tracking number; and

  • additional tracking information may be sent separately.

Receiving multiple tracking numbers for one order does not necessarily indicate a problem with the order.

4. Tracking Information

When tracking is available, shipment information will be provided after the applicable package has shipped.

Tracking information may take some time to become active after a shipping label is created.

Carrier tracking systems and estimated delivery dates are managed by the applicable carrier and may change after shipment.

5. Shipping Rates

Available shipping methods and applicable shipping charges are displayed at checkout.

Shipping costs may vary depending on:

  • destination;

  • package size or weight;

  • selected shipping method;

  • carrier rates; and

  • other applicable shipping factors.

6. Shipping to the United States and Canada

We currently ship eligible orders to eligible addresses in the United States and Canada.

Certain products may not be available for shipment to every state, province, territory, or locality.

Bumpin’ Cannabinoids may decline, hold, or cancel an order when shipment cannot legally or operationally be completed to the requested destination.

If an order is cancelled before shipment, any applicable amount collected for the cancelled portion will be refunded in accordance with our policies and applicable law.

7. Customs, Duties, Taxes, and Cross-Border Fees

Orders crossing an international border may be subject to additional charges imposed by third parties, including:

  • customs processing charges;

  • import duties;

  • brokerage fees;

  • local taxes;

  • carrier fees; or

  • other government, customs, brokerage, or transportation charges.

Unless expressly included and collected at checkout, these charges are the responsibility of the recipient.

Bumpin’ Cannabinoids cannot predict, calculate, or guarantee the amount of customs duties, brokerage fees, import taxes, or other third-party charges before they are assessed.

The amount may vary depending on factors including:

  • destination;

  • product classification;

  • order value;

  • carrier;

  • applicable tax rules;

  • customs requirements; and

  • local regulations.

Customers are responsible for reviewing any import requirements or potential fees that may apply to their destination before placing an order.

8. Customer Address Responsibility

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you discover an address error after placing your order, contact us as soon as possible at:

info@bumpincannabinoids.com

We will make a reasonable effort to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

Where permitted by law, customers may be responsible for additional shipping or carrier charges resulting from an incorrect or incomplete address provided at checkout.

9. Delivery Attempts and Undeliverable Packages

Customers are responsible for monitoring tracking information and making reasonable arrangements to receive their shipment.

If a package is returned because of:

  • an incorrect or incomplete address;

  • refusal of delivery;

  • failure to collect the package;

  • repeated unsuccessful delivery attempts; or

  • another delivery issue caused by circumstances outside our control,

additional shipping charges may apply where permitted by law.

Any refund eligibility will be determined after the returned package has been received and reviewed and will be subject to our Return & Refund Policy and applicable law.

10. Delayed Shipments

Carrier delays can occur after a package has shipped.

Tracking estimates are provided by the carrier and may change.

If a shipment appears significantly delayed or tracking stops updating for an extended period, contact us at:

info@bumpincannabinoids.com

We will review the available shipment information and provide reasonable assistance.

11. Lost Packages

If tracking information indicates that a shipment may be lost, contact us so the shipment can be reviewed.

We may ask you to provide information reasonably necessary to investigate the shipment.

Resolution may depend on:

  • carrier tracking records;

  • delivery confirmation;

  • carrier investigations;

  • shipping documentation; and

  • applicable consumer-protection laws.

12. Damaged Packages

Please inspect your package promptly after delivery.

If a package arrives visibly damaged, contact us within 72 hours of delivery whenever reasonably possible.

Please provide:

  • your order number;

  • clear photographs of the package as received;

  • photographs of the exterior shipping box or mailer;

  • photographs of any visible damage;

  • photographs of the product and product packaging;

  • a clear photograph of the shipping label; and

  • a description of the issue.

Please keep the product, shipping box or mailer, internal packaging, shipping label, and all damaged materials until we have reviewed the request.

Photographs and packaging may be required to document a shipping claim.

The 72-hour reporting request does not waive or reduce any mandatory consumer rights that legally apply to you.

13. Delivery Confirmation

Where carrier tracking shows a package as delivered, we may review the carrier’s delivery information when investigating a missing-package report.

If tracking shows delivery but you cannot locate the package, we recommend first checking:

  • around the delivery location;

  • with household members;

  • with neighbors where appropriate;

  • with building management or reception staff; and

  • directly with the carrier.

You may then contact us if further assistance is required.

14. Order Cancellation Before Shipment

You may contact us to request cancellation of an order that has not yet shipped.

However, cancellation requests cannot be guaranteed.

Orders may enter processing quickly, and once processing has progressed beyond the point where cancellation is possible, the order may continue to shipment.

If cancellation is no longer possible, any eligible return will be handled under our Return & Refund Policy.

Mandatory cancellation rights provided by applicable law remain unaffected.

15. Mandatory Consumer Rights

Nothing in this Shipping Policy removes or limits consumer rights that cannot legally be waived.

Depending on your jurisdiction, additional rights may apply where an order is not delivered within legally required timeframes, is materially different from what was ordered, or is otherwise affected by mandatory consumer-protection law.

Where applicable law requires a refund, cancellation, replacement, payment of return costs, or another remedy, those requirements will apply.

16. Contact

For shipping questions or assistance:

Bumpin’ Cannabinoids
444 Alaska Avenue
Torrance, CA 90503
United States

Email: info@bumpincannabinoids.com